FAQ & program Policies

Rose Willow Nature School Program Policies & FAQ 

What ages does the program serve?
The program is designed for children ages 18 months-8 years.
Children younger and older than this age range are welcome to enroll and families are encouraged to try a free class to see if it is a good fit for their explorer.

Can siblings come for free?
Siblings under 18 months of age may join at no cost. Siblings over 18 months should enroll in the class, and are eligible for a sibling discount.
If a sibling needs to attend due to scheduling change (eg. day off at school), they can attend one session without enrolling. Families are asked to notify the teacher if an extra child needs to attend for a session so they can prepare any necessary materials. If the sibling will attend additional times, that family may pay the drop-in rate for that child. Applies to siblings under age 7.

Can families try a class for free before enrolling in the program?
Families are invited to enroll in free trial classes prior to the start of the season to try Tinkergarten.  If the pre-season trial classes have already taken place, then new families are invited to attend one session of the season for free.

Are refunds offered?
If a refund is requested BEFORE the season of classes begins, families can receive a full refund or credit towards a future class.
If a refund is requested AFTER the season of classes begins, families can receive a refund for half of the value of the remaining sessions in the season, or a credit toward the next season.

Are credits or refunds offered for missed sessions?
Credits and refunds not offered for classes missed by families. Families who subscribe can utilize their Tinkergarten Anywhere content if they miss a live class session.
If a class needs to be canceled by the teacher without rescheduling, families are eligible for a refund or credit for the canceled session.  We will make our best effort to reschedule cancelled classes.

What happens in inclement weather?
In general, we believe that "there is no bad weather, only bad clothing."  We encourage appropriate clothing to play outside in a variety of weather.  We will typically hold class in light rain or snow, as well as on cold days, as long as conditions are safe for outdoor play.
Of course, some weather is not safe for outdoor play.  Decisions about whether it is safe to hold class are determined by the teacher using local weather guidance and a weather chart.
The teacher will update families at least 90 minutes prior to class by email and text message.
Whenever possible, sessions cancelled due to unsafe weather will be offered at another time in the season.

How do teachers foster a safe learning environment during class?
Each explorer (child) is accompanied by a guide (parent or caregiver). Teachers support guides and do all that they reasonably can to provide a learning environment that allows for safe risk-taking.
Leaders bring a First Aid Kit to class, which can be utilized by guides (attending adults) if needed.

A few simple rules help to address most situations:

What is the approach to health/COVID-19 safety in classes?

Before class:
All participants (leaders included) refer to our Pre-Class Health Checklist that includes a check for symptoms of COVID to self assess. 

During class:
All participants follow an In-Class Safety Checklist with 6 simple strategies that enable us to play safely together!
Masks are not required, however families are welcome to wear masks if they prefer.
We design our classroom spaces and activities so that participants have plenty of room to move around and have the option to limit sustained close contact with people outside of their family/pod.
When temperatures are above 50 degrees, class leaders provide a soap + water mixture for participants to wash hands as they arrive. 

Confirmation of confirmed positive cases:
Exposure Before Class:
If you or one of the people who join you in class test positive or are exposed to someone who is positive, follow the current CDC Guidelines for isolation or quarantine. While in isolation or quarantine, stay home from class.

Testing Positive After Class:
If you or someone in your household who attended your class test positive for COVID-19 after participating in a session, reach out to us at RoseWillowNatureSchool@gmail.com.